Delishops Wholesale Privacy Policy

Who are we?

ClicBox Ltd owns the Delishops Wholesale platform (“Delishops Wholesale”)

Privacy Policy

This Policy explains how Delishops Wholesale collects, use and manage personal information. Delishops Wholesale markets and facilitates the sale of the products of our Supplier Partners (“Suppliers”). We collect information when you visit or purchase on the Delishops Wholesale platform or communicate with us and from our Supplier. We use this information to provide better products and services, for marketing and for analysing to deliver to you and other customers a more personalised experience. We will pass to Suppliers such of your information necessary for them to complete any purchase you have made and to provide appropriate customer service. Delishops Wholesale is responsible for the processing of your personal information in accordance with GDPR.

What information do we collect? Where do we get it from?

We collect· Information which you enter into your Delishops Wholesale account;· Information on your preferences and choices;· Information from Supplier Partners;· Information from public databases and sources:· DeliShop platform usage information· Social media information We do not store your billing information or credit card details. You enter this through a third party Worldpay gateway, and this is not part of the Delishops Wholesale platform. From you through the information you submit when interacting with our Delishops Wholesale platform. This may include but may not be limited to creating a Delishops Wholesale account, entering our competitions and communication with us. From our websites through cookies and similar technology. See our Cookies Policy below. From our Supplier Partners as part of providing you with products you enquire about or purchase, and the customer service to support those enquiries and purchases. From social media: we collect data when you link to integrated social media platforms from the Delishops Wholesale platform.

What do we use your information for?

  1.  To provide products and services with supporting customer services
  2. To communicate regarding enquires about and purchases of goods and services
  3. To improve Delishops Wholesale services
  4. To analyse and understand your wants and needs and those of customers collectively
  5. To detect illegal activity, protect our customers and improve the security of the Delishops Wholesale platform
  6. For market research
  7. To provide you and other customers with focussed advertising

How can I opt out?

If you wish to opt out of any element of our communications with you can click on the link at the bottom of any email received. Some features of our services require that we know some things about you, for example to make deliveries or contact you regarding an order. Therefore withdrawing consent may prevent us from fulfilling some or all of our or our Supplier Partner’s services.

Who might we share your information with?

We may share your information with the Delishops Wholesale parent company, Turnbull & Turnbull Ltd, and group companies. Our Supplier Partners: we share sufficient data with our Supplier Partners to deliver their goods and services, with supporting customer services. Supplier Partners are not authorised to use your customer data for direct marketing other than responding to your enquiries and purchases. Our contracted service providers: we may share your data with 3rd party service parties to provide services to us. These parties are contracted not to give away or sell your data, or use it for any other purpose that collectswe have contracted them to deliver on. An inheritor of this business: a successor to all or part of our business as legally permitted will have access to your data, and be bound by equivalent and continuing obligations in privacy as required under law. In the event it is necessary for us to share information to meet legal or regulatory obligations to or to protect ourselves or our Supplier Partners, we will do so. This may include but may not be limited to, and where legally permitted, sharing with government or other authorised agencies, and confronting fraud or other crimes.

Holding data on Children

Holding data on Children Our services are not intended for children, and we do not intentionally collect data on children.  Please contact us if you think we may be doing so and will act appropriately. 

Security

  Security We are a small company and we use typical and reasonable security measures to protect our and your data to take all reasonable precautions to keep our and your data safe.  It is none the less possible however unlikely for us to be hacked as the internet is and will never be a 100% safe place. We ask you to use similar reasonable precautions to ensure your passwords are safe. 

What about other sites Delishops Wholesale is linked to?

Delishops Wholesale does not and cannot take responsibility for websites and platforms not under its control, but which may be linked to the Delishops Wholesale platform.

Your rights

Your rights regarding your personal data are guaranteed by the General Data Protection Regulation (GDPR). This privacy policy is consistent with GDPR and does not remove or reduce your rights under GDPR. Under GDBPR you have the right to:- access to your personal data- have inaccuracies corrected- have information erased, subject to our need to retain the data for our own legal obligations such as transaction data- object to direct marketing- restrict the processing of their information, including automated decision-making- receive a copy of your data

Contacting us

Contact our Data Protection Officer here

Does this policy ever change?

Yes, from time to time. We will update you using the information you have submitted if this occurs.


Document                  PW001 Wholesale Privacy Policy
Type                           Information page
Date created/updated14/08/2018
Author                                    CT

To find out more about our Privacy Policy contact us